Travel News Today

In addition to the specific types of air travel complaints which can be filed at the Canadian Transportation Agency, other complaints related to specific travel services can be filed at other places.

• Canadian Transportation Agency - Travel Accessibility - this group at the Canadian Transportation Agency is responsible for ensuring that federally regulated transportation services are accessible to disabled persons
• Travel Registrars in Quebec, Ontario or BC, or the appropriate provincial government consumers department - for the land portion of charter packages
• Commissioner of Official Languages - for complaints about bilingual service on Air Canada
• Transport Canada - for complaints about aviation safety issues.

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